Position is responsible for all cashier related duties for the Elkhart County Location.
Position also performs general office duties associated with the Business Office and some general clerical support for Student Enrollment Office.
This position reports to the Office Coordinator.
Serves as main contact with students, faculty and staff regarding bursar and campus questions and issues either in person or on the phone.
Provides support services as needed to assure the effective and efficient operation of the Elkhart Campus and Bursar Office.
Responsible for all cashier related duties including receiving payments and entering them into Banner.
Primary work site is the Elkhart County location, although cashier may be asked to cover South Bend location.
Provides reception service to all visitors on the Elkhart County Campus.
This includes: answering and directing phone calls, greeting students, faculty, staff, and visitors and answering general questions.
Responsible for maintaining supply of information materials for the campus, particularly in the Student Affairs area.
Researches and resolves missing financial aid refund checks and stale dated refund checks.
Approves Student Computer Requests and maintains notes in system and access database regarding approval and purchases using line of credit.
Responsible for processing all official transcript requests.
Responsible for reconciling daily cash drawer to Banner cashier report and correcting any discrepancies before closing out in Banner.
Responsible for processing all official transcript requests.
Processes payments received in the mail to student accounts in Banner.
Serves as back up in completing daily deposit.
Responsible for monitoring manual receipts and entering into spreadsheet log.
Reconcile and prepare deposit for daily sales for program revenue and student activities.
Maintains Bank Mobile relationships with both students and Ivy Tech by ensuring accurate records are sent between the two entities, refunds are handled properly and issues are resolved.
Performs clerical duties as assigned, including computer input, word processing and maintaining appointment calendars.
Also assists other student affairs staff with projects, including special mailing and reports.
The above list of duties is not to be construed as an exhaustive list.
Images/Authenticates documents.
This is not to be construed as an exhaustive list.
Other duties logically associated with this position may be assigned.
All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.
Education, Experience And Other Requirements:
Associate Degree or equivalent experience.
Typing and computer skills.
Experience in word processing, database management and spreadsheet applications preferred.
Good communication and organizational skills.
Possesses a high level of maturity and respect for confidentiality of records.
Ability to use good communication skills with staff, students, and the general public and provide excellent customer service.
The ability to work in fast-paced environment.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer.
All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status.
As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions.
Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
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